COVID-19 Information

Your guide for a safe, enjoyable visit in accordance with government COVID-19 social distancing rules

We are all well aware of the COVID-19 virus situation, but at the same time we all want to get back to normal and that includes enjoying a day out. You and your family want to enjoy a great day out and, by being here, accept the situation and the responsibility we all share.

We are introducing a whole bundle of safety measures, which you can read about below. All of our safety measures will be applied in association with our local authorities and trade bodies, in order to make your day out as safe as possible.

Last updated 23rd July 2020

Additional measures in place

Track & Trace System

As per government legislation, we will be taking contact details from every group who visits us to assist with the UK’s track & trace system.

Restricted seating

Although we will be allowing indoor dining, some tables will not be in use to ensure social distancing. Please note, this will limit the capacity in the restaurant and may lead to increased queues and waiting times.

We will also have a maximum table size of 6 people. If your group is larger than 6 people, you can still visit and you will be spaced out across multiple tables.

Disposable cutlery, packaging and condiments

All of our cutlery is now single-use and disposable so eliminate the risk of contamination through this method. We will also not be serving our food on plates or drinks in cups or glasses and will instead be serving in disposable containers for the same reason. The only exception to this is our Afternoon Teas.

Limited ordering and payment points

We’ve reduced the number of points to order from in order to assist with social distancing.

Disposable, single-use menus

All menus will be paper-printed and will be disposed of after each table sitting to eliminate customer-to-customer contamination.

Installing protective screens

We have installed protective Perspex screens at all payment points to further reduce contact between our staff and guests.

Reducing transaction contact

Where possible, please use contactless payments to pay for your food and drinks. The payment limit has been increased from £30 to £45 to assist with this. If you cannot pay by contactless, Chip & Pin is preferred. Whilst we will accept cash, please only use this as a last resort.

Increased cleaning and sanitisation

We will be increasing our already outstanding cleaning schedule, including more regular sanitising of work surfaces, tills, cooking equipment and frequently touched points.

Socially distanced tables

Tables are socially distanced and will be set out for groups no bigger than 6 people. High chairs will already be at tables. All tables will be sanitised after each table sitting leaves

Socially distanced queuing systems

Along with the reduced ordering points, we have introduced floor markings in the queuing areas to indicate minimum queuing distances

Use of tongs when handling food

We have always upheld the highest standards of hygiene anyway. We will now be continuing to wash our hands regularly regularly but will now also be handling your food with tongs and utensils.

"Fantastic refit. Food was superb and the staff so polite and attentive. Can we not award 6*?"

Richard Hadley via Facebook

"Went here for a works night out and enjoyed it. Great food and good selection of drinks available. Service was great and the curry sauce is incredible!"

Chris B via TripAdvisor

"Lovely place. Superbly fitted out. Food was lovely and menu is very well priced. Highly recommend"

Nigel Woodham via Google Reviews